Privacy Policy

HAP Models regards customer privacy as an important part of our relationship with our customers. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this Privacy Policy.

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About this Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

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Collection of Personal Information
We receive, collect and store any information you enter on our website or provide us in any other way. We may collect the following information from you:

• Name, email address, login password, contact and communication details

• Demographic information such as state, province, ZIP/postcode, city

• Payment details (including credit card information), transaction history

• Other information relevant to surveys, offers and/or membership, such as comments, feedback, product reviews, recommendations, personal profile, preferences and interests.

• Usage data

 

Use of Collected Personal Information
We require this information to understand your needs and provide you with a better service, as well as for the following reasons:

• To provide you with our products and services.

• To contact you by email, phone calls, SMS, or other equivalent forms of electronic communication when necessary, regarding updates or communications related to the products, purchase orders and/or customers enquires and requests

• To provide you with news, promotional emails, special offers and other information, which we think would be of interest to you.

• To manage your user account registered with HAP Models. The personal data you provide can give you access to different functionalities or pages of the website that are available to you as a registered user.

• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

Any information collected by HAP Models is collected via correspondence from you or your company. Correspondence is recorded in order to provide service references.

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You maintain the right to unsubscribe from our emails or request to remove your personal data we collected about you if you no longer require our services. You may update, amend, or delete your information at any time by signing in to your user account, if you have one. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

 

Purchase Orders
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, email, contact number and postal address, and financial information (such as credit card number, expiration date, and CCV/CVC). We will only use this information for billing purposes and to fulfill your order. If we have trouble processing or finalising an order, we will use the contact details provided to notify you.

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Retention of Your Personal Data

HAP Models will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

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We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

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Legal Disclosure of your Personal Information
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

 

Security and Storage of Collected Personal Information
HAP Models website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. The technologies we use may include:

• Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse Cookies, our service may use Cookies.

• Web Beacons: Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

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Cookies are small files which are stored on a user's hard drive if permission is granted. They are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without Cookies, some services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services. Cookies also allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal and better experience and to avoid you having to re-enter your preferences every time you use the website.

 

Use of Third Parties
HAP Models may, at its discretion, use other third parties to provide essential services on our site, or for our business processes. We may share your details only when necessary for the third party to provide that service. These third parties are prohibited from using your personal information for any other purpose.

HAP Models will not share any personal information with third parties for any unknown or unrelated use.

 

Links to External Websites
Any link used on the HAP Models website that directs to external entities are not covered within this privacy policy. The terms and conditions set out in this Privacy Policy only cover the domain name of www.hapmodels.com.

 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. 

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You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.